TED for banking: 3 ways banks are designing the branch of the future

Recently, while researching branch design for our quarterly journal, I noticed that banks have been quietly creating the “branch of the future” mainly through the areas of Technology, Experimentation, and Design. Now, I’m a big fan of TED (Technology, Entertainment, and Design) and the amazing content they publish, so I was fairly tickled when I realized the same acronym(…)

The importance of T-shaped individuals

Most of the content for this post comes from a presentation I gave at a job interview which I did not get; so take that for what it’s worth. For the most part the presentation was well received, however I probably could have used a bit more polish. The idea itself came (not surprisingly) from(…)

10 really short book reviews plus reflection on those reviews

I’m going to make this a regular feature of the blog (at least that’s the plan) – so I’m going to be kind of making up the rules of the reviews as I go along. I’m going to try to keep them to 100 words or less but I haven’t figured out how I’ll rate(…)

The Kaboom Philosophy

“You can look at a problem, and either go ‘oh, this is a problem, or you can, KABOOM! Blow it up and turn it into something great! You literally KABOOM the problem.” Besides being one of the funnier episodes of Parks and Recreation in recent memory (this scene alone has several classic lines), the Kaboom(…)